Your privacy matters to us. This page explains exactly what data 499 BDT collects, why we collect it, how it is stored and protected, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.
These six principles guide every decision we make about your personal data. The full policy details follow below.
All personal data stored by 499 BDT is protected with industry-standard encryption. Your account details, payment information, and identity documents are never stored in plain text and are accessible only to authorised personnel.
499 BDT does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. Your information is used only to operate your account and comply with legal obligations — nothing else.
We only collect the data we actually need. Registration requires your name, date of birth, email, and phone number. We do not ask for information that isn't necessary to operate your 499 BDT account safely and legally.
This policy tells you exactly what data we collect, why we collect it, who we share it with, and how long we keep it. There are no hidden data practices at 499 BDT. What you read here is what actually happens.
You have the right to access, correct, or request deletion of your personal data at any time. You can also request a copy of all data 499 BDT holds about you. Contact our support team to exercise any of these rights.
499 BDT conducts regular internal reviews of data security practices. When vulnerabilities are identified, they are addressed immediately. Security updates are applied continuously, not just in response to incidents.
About This Policy: This Privacy Policy applies to all users of the 499 BDT platform, including visitors who browse without registering. By using 499 BDT, you agree to the data practices described in this policy. Please read it carefully before creating an account.
499 BDT is committed to protecting the privacy of every person who uses our platform. This Privacy Policy explains how 499 BDT collects, uses, stores, and protects your personal data when you register an account, make a deposit, place a bet, or interact with any part of the 499 BDT platform.
We understand that privacy is important to our players in Bangladesh. When you share your personal information with 499 BDT, you are trusting us to handle it responsibly. That trust is something we take seriously. This policy is written in plain language so you can understand exactly what happens with your data — not buried in legal text that nobody reads.
This policy should be read alongside the 499 BDT Terms and Conditions. If you have any questions about how your data is handled, our support team is available 24/7 and will give you a straight answer.
499 BDT collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse, and from third parties such as payment processors and identity verification services. Here is a breakdown of what we collect and why.
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account reference, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, browser type, device type, operating system | Automatically collected on site visit |
| Usage Data | Pages visited, bets placed, games played, session duration | Automatically collected via platform logs |
| Communications Data | Support chat transcripts, emails sent to 499 BDT | Customer support interactions |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.
Every piece of data 499 BDT collects has a specific purpose. We do not collect data speculatively or store information we have no use for. Below are the main reasons we process your personal data.
Marketing Emails: 499 BDT will only send you promotional emails or SMS messages if you have opted in during registration or through your account settings. You can unsubscribe at any time by updating your preferences or contacting support.
499 BDT processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:
499 BDT does not sell your personal data. We share data only where it is necessary to operate the platform, comply with legal requirements, or protect the safety of our players. The categories of third parties we may share data with are listed below.
All third parties who process data on behalf of 499 BDT are required to handle that data securely and in accordance with applicable privacy laws. We do not permit third parties to use your data for their own marketing purposes.
International Transfers: Some of our service providers may be located outside Bangladesh. Where data is transferred internationally, we ensure appropriate safeguards are in place to protect your information to the same standard as within Bangladesh.
499 BDT uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain your personal details like your name or payment information.
We use the following types of cookies on the 499 BDT platform:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the 499 BDT platform, though some features may work differently.
499 BDT retains your personal data for as long as your account is active and for a period after account closure as required by law. The specific retention periods depend on the type of data and the reason it was collected.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | AML and KYC legal requirements |
| Transaction Records | 5 years after transaction date | Financial regulation compliance |
| Betting History | 3 years after account closure | Dispute resolution and auditing |
| Support Communications | 2 years after last interaction | Quality assurance and dispute resolution |
| Technical & Usage Data | 13 months from collection | Platform analytics and security monitoring |
| Marketing Preferences | Until consent is withdrawn | Consent-based processing |
When data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you. We do not keep data longer than necessary.
Protecting your data is a core responsibility at 499 BDT. We implement a range of technical and organisational security measures to protect your personal information against unauthorised access, loss, alteration, or disclosure.
Despite these measures, no online platform can guarantee absolute security. If you suspect that your 499 BDT account has been compromised, contact our support team immediately. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
Your Role in Security: Keep your 499 BDT password strong and unique. Never share your login credentials with anyone. 499 BDT staff will never ask for your password via any channel.
As a 499 BDT player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your registered email address and a description of your request.
Response Time: 499 BDT will respond to all privacy rights requests within 30 days. Complex requests may take longer, in which case we will inform you of the extended timeline and the reason for it.
499 BDT is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any part of the 499 BDT platform.
If 499 BDT becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data will be deleted. If you believe a minor has registered on 499 BDT, please contact our support team immediately so we can investigate and take action.
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online betting platforms. For more information on responsible gaming tools available on 499 BDT, visit the Responsible Gaming page.
499 BDT may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification before the changes take effect.
The updated policy will always be published on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically so you stay informed about how 499 BDT handles your personal data. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 499 BDT handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
For account-specific privacy requests such as data access or deletion, please include your registered email address and account ID in your message so we can locate your records and respond efficiently.
Related Policies: This Privacy Policy works alongside the Terms and Conditions and the Responsible Gaming policy. We recommend reading all three so you have a complete picture of how 499 BDT operates.